The goal for Total Satisfaction is an ongoing process at Engrenax Hydraulix Inc. Understanding and meeting our customers requirements is the foundation on which this company was built 23 years ago and continues to be the key element of our ongoing quality process.

We would ask that you please take the time to respond to the questions in this survey so that we can continue with our goal for continuous improvements. Your input is very important to us.

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Rate us in the following areas.
PERFORMANCE
Quality:
Delivery:
Part Availability:
Value:
Problem Resolution:
Ease of Doing Business:

DELIVERY
On time delivery:
Lead Time:
Packaging:

SERVICE
Timely price quotations:
Handling of complaints:
Billing and Credit:
Technical support:
Delivery of paper work:

SALES
Overall attitude:
Availability:
Responsiveness:
Product knowledge:
Problem Resolution:

Are there other products you would like to see us offer?
Are there other services you would like to see us offer?
What the most important reasons for doing business with us?
Other comments:

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